Return and Refund Policy
Effective Date: 25/11/2024
We want you to be completely satisfied with your purchase. If for any reason you are not, please review our return and refund policy below:
1. Returns:
- Returns are accepted within **7 days** of receiving your order.
- The product must be unused, in original condition, and in the original packaging.
- To initiate a return, contact us at your-email@example.com with your order number.
2. Refunds:
- Refunds are processed after inspecting the returned product.
- Approved refunds will be issued to the original payment method within **7-10 business days**.
- Shipping charges are non-refundable.
3. Non-Returnable Items:
- Customized or personalized products.
- Products marked as non-returnable on the product page.
4. Exchange:
We do not offer exchanges, but you can return the item and place a new order.
If you have any return or refund questions, please contact us at Support@deno1.shopcozy.in.