Return and Refund Policy

Effective Date: 25/11/2024

We want you to be completely satisfied with your purchase. If for any reason you are not, please review our return and refund policy below:

1. Returns:

• Returns are accepted within **7 days** of receiving your order.
• The product must be unused, in original condition, and in the original packaging.
• To initiate a return, contact us at your-email@example.com with your order number.

2. Refunds:

• Refunds are processed after inspecting the returned product.
• Approved refunds will be issued to the original payment method within **7-10 business days**.
• Shipping charges are non-refundable.

3. Non-Returnable Items:

• Customized or personalized products.
• Products marked as non-returnable on the product page.

4. Exchange:

We do not offer exchanges, but you can return the item and place a new order.

If you have any return or refund questions, please contact us at Support@deno1.shopcozy.in.